Your software will be sent within minutes to the email address provided during the order process.

My Digital Softwares will not dispatch and physical DVD or CD. Please contact us by email at to arrange a refund/replacement.Ī digital download is described as a product which will be delivered to you through the internet, most commonly through email, giving you access to download the product you have purchased immediately. Refunds will be credited back to the credit/debit card that customers used to place their order, refunds are processed from our platform immediately the time taken to credit to the customer depends entirely on the customers card issuer and/or bank account. Microsoft Softwares will exchange software purchases for up to 7 days after order completion but only if the software has not been downloaded by the customer. We cannot issue a refund if a customer has purchased the wrong product.Įxample: A customer purchases a windows software package for a Mac machine. We guarantee the activation of our license and if the license key doesn't work, we simply replace it. Once the product is sent to your email, there is no way for us to check if you have used it or not. Or digital products, we have a no returns policy.

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